Ordering, Shipping and Returns

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FAQs - Policies

Shipping and handling charges vary for bulk orders due to weight, quantity and destination. Please call for current shipping rates.

Customer Service:
Call 323 816 2460, Monday - Friday, 7:30 am to 4:00 pm Pacific Standard Time.
Email: sales @ diversitygraphics.com

Payment Terms:
C.O.D. orders are welcome. There is a $4.75 charge per package PLUS standard shipping and handling charges. Purchases Orders are accepted under the terms of Net Due 30 days. Visa, MasterCard, and American Express, DiscoverCard also accepted.

Cancellation Policy:
All cancelled orders are subject to a 15% restocking fee.

Availability:
Due to the popularity of some of these products, out-of-stock of these products, out-of-stock situations may occur, causing a delay in the normal delivery time of 5 - 10 business days. Please ORDER EARLY to insure timely delivery.

Multiple Destinations:
We accept orders that require shipments to multiple addresses or require special arrangements. Please call us at 323 816 2460  prior to placing your order for processing fee. To insure a timely delivery, please supply pre-printed address labels.

Guarantee:
DIVERSITY GRAPHICS guarantees the quality and workmanship in all products shown in this catalog. If you feel the products you have received are defective, please return them immediately along with the packing slip and a note stating the reason for return. Full credit or an exchange will be granted upon receipt, all claims must be made within 10 days of shipment order date.

Special Orders:
DIVERSITY GRAPHICS will accommodate your order for any specialized and personalized items. We now offer a full-range of services that includes technical assistance with concept, design, layout and printing for all of your individualized request-meetings, conventions or special promotions. Please contact our office for information.

Ordering, Shipping and Returns:

Return Merchandise Address:
DiversityGraphics.com
Attn: Returns
1335 Linda Rosa Ave.
Los Angeles, CA 90041

Thank you for your continued patronage.